Kindly download the shipping label, fill in your information for the section highlighted in yellow, and affix it to the box or boxes before sending them to Royal Orchid Sheraton Hotel & Towers.
- The preferred delivery window: 8 – 20 January, 2026
- If your shipment is not released by Customs, you must arrange your own shipping company and cover all related charges (e.g., customs duty, storage fees). Please note that hotel staff are not permitted to use their personal identification for customs clearance.
- All shipments must be marked “DDP” (Delivery Duty Paid) on the invoice.
- Please also send an email with the tracking number to stanley.tan@igroupnet.com, so we can keep it as a reference and help monitor the delivery.