Ms. Caroline Pang

Nanyang Technological University, Singapore

University Librarian

Caroline Pang is the University Librarian at Nanyang Technological University. She has over 25 years of experience in the library field. She has had the opportunities to set-up new libraries including the Tanoto Library, INSEAD, Asia Campus and the Medical Library, Lee Kong Chian School of Medicine.

Caroline was awarded the Professional Service Award (2017) from Library Association of Singapore and the Nanyang Awards (Teamwork) from NTU in 2016. Recently, she led her teams to win 3 awards at the Administration Excellence Awards 2023 from NTU. She was conferred the Public Administration Medal (Silver) National Day Award in 2023. Caroline is also on the Board of Directors, International Association of University Libraries, representing the Asia Pacific region and several advisory boards including EBSCO and Wiley.

Christopher Chan

Hong Kong Baptist University

University Librarian

As the University Librarian, I provide leadership for all aspects of the Library’s services and operations. Additionally, I work with Cluster Heads on the development and implementation of strategic initiatives to continually enhance our offerings to the HKBU community.

Mandy Sum

ACS Publications

Market & Business Development Manager, ASEAN & Oceania

Mandy Sum is a graduate of Universiti Kebangsaan Malaysia where she earned her Bachelor of Science Degree in Biochemistry in 1996 and her MBA from Charles Sturt University in 1999. She has over 28 years of working experiences in the publishing industry. She joins ACS Publications in 2018 as Market & Business Development Manager for ASEAN & Oceania. Her roles are to initiate and support business development initiatives, sales & marketing activities for academic, government & corporate market.

Dr. Mohd Faizal Hamzah

Universiti Malaya, Malaysia

Head of Education Library

He is also a part-time lecturer at the same University. His education begins in 2006 when he completed his Diploma in Information Management at Universiti Teknologi Mara (UiTM). He later pursued his Bachelor’s and Master’s degrees at the same university in the year 2008 and 2011, respectively. In 2019, he managed to graduate on time with his Doctor of Philosophy (Ph.D.) which he specialized in Information Management (work design and work performance). Having more than 12 years of experience with more than 40 article publications in the field of Library Science and information management, Dr. Faizal has been conferred numerous awards.

One of the most prestigious awards that he has received is the Malaysia Aspiring Librarian Award in 2015 and the most recent one Masti Gemilang Administrator Award (Social Writing) 2022 and Masti Gemilang Administrator Award (Research) Other Schemes 2022. Due to his excellent achievements, he has been appointed as the Vice President II for Malaysian Librarian Association (2019- 2022), the Chairman for Special Disabled Users in Library (2016- present), and Malaysia Representative to Southeast Asian Librarians Leadership Convergence (2021- present).

Mutiara Choiriyah


Library Sales Executive: Vietnam, Indonesia, and the Philippines

Mutiara Choiriyah has more than 3 years of experience in the education sector and a keen interest in cultural transformation and digital society alongside knowledge dissemination within higher education institutions and beyond.

Paul Canning


Director International Sales

Paul Canning has held key roles in editorial, marketing, product development and sales in professional and scholarly publishing businesses for more than twenty-five years. He has worked for both commercial and not-for-profit organizations.

As the IEEE Director International Sales, he manages IEEE sales activities for the IEEE Xplore Digital Library in APAC, EMEA, Latin America and Oceania. He has been a part of the IEEE international sales team since 2006 in the roles of international area manager, regional sales manager, and since 2022, director international sales.

Paul joined the IEEE in 1998 as the director of publication and information marketing. He was a member of the team developing, launching, and marketing the flagship product, the IEEE Electronic Library (IEL).
Prior to IEEE, Paul was the senior managing director of two Reed-Elsevier information businesses: Marquis Who’s Who and National Register Publishing. He held both editorial and product management positions.

He received an MBA from the University of Chicago and earned a BA from Columbia University in the City of New York where he studied French literature. Paul currently travels extensively for IEEE and enjoys living on the North Side of Chicago with his wife Marilyn.